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    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    Shipping cost Cairo , Giza  60 LE

    Shipping Cost Alex              75 LE

    • Cash on delivery in side Egypt only
    • Visa / Master from all of the world
    • Bank Transfer
    • Mobile E-Wallets Egypt Only

    We delivery Oder Between 2 to 5 days based on your location

    Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.
     

    Once you have checked out your order, you should receive an e-mail from us acknowledging your order.
    We aim to process and dispatch all orders within a couple of working days. Once we have dispatched your order, you will receive an e-mail confirming your order, along with an accompanying invoice.

    You should have received an invoice in the order confirmation email that we sent you right after your payment was processed.  You’ll find it near the bottom of the email in the “Your Purchase Documents” section.

    If you didn’t receive an email, it may have been filtered to your junk or spam folder if you have one, so we recommend that you check there.  

    If there’s anything else you need, please feel free to contact Customer Support.